Broken 14k Hook Bracelet Policy:
Exposure to chlorine, bleach and any other harsh chemical can be very damaging and can lead an item to break.
1st Break within a year of purchase
Free replacement this does not include shipping
1st Break after year of purchase
$100 the item will be repaired this does not include shipping
2nd Break
$250 item is repaired this does not include shipping
3rd Break
Scrap value can be put towards a new item or store credit
Gold Return Policy
Gold purchases cannot be exchanged for a full refund. Gold purchases may be exchanged within 30 days for store credit.